Faqs

If you change the song in Page 2, then tap the [Page R] button below the list of songs, your selected song does not load.

Workaround: after selecting a song, use the [Page R] button at the top of the screen.

This is fixed in 1.0.1, which is not yet released.

This intermittent bug has appeared for a couple of customers, and we are tracking down the cause. It seems to be caused by memory contention with other Apps.

If it does happen to you, a workaround is to quit the App: First tap the home button to show the apps, then double-tap the home button. Tap and hold the Fairlight icon in the bottom bar, then tap the red (-) button. Then relaunch the app and it will run.

If it keeps happening, quit other Apps, especially those that use a lot of memory, like 3D games.

We would really appreciate some help in tracking down this elusive bug. If it happens, please use the support form to tell us:

• What are the exact steps needed to make it happen?
• If it happened when tapping a navigation button at the top, which button was it? Page 1? Page 2? Page 3? etc…
• Does it happen often or rarely?
• Do you have a lot of other apps running? If so try quitting all the apps you don’t need and see if that helps